Providing a five-star experience isn’t just a goal, it’s our commitment. It’s what makes every JDL building unique. We’re proud to make the experience at 868 North Wells always exceed every resident’s satisfaction.
Throughout the Building
Package room and concierge
Pick-up/drop-off dry cleaning
Car wash and detailing services on-site
Dog grooming, boarding, and day care
Dog walking and cat sitting
Housekeeping services
Handyman services
Accent wall painting
Luxury car service
Our JDL Ambassadors
868 North Wells features a dedicated JDL Ambassador to elevate the level of excellence throughout the building.
Ambassadors connect with residents, address their requests, and ensure the property consistently meets our highest standards and exceeds every resident’s satisfaction.
The JDL Ambassador at 868 North Wells puts every resident’s needs first, creating an experience that promotes greater satisfaction year after year.
Frequently Asked Questions
Get updated on our JDL Ambassador program.
What services do Ambassadors provide for residents?
Ambassadors are your go-to resource for daily needs. They handle amenity reservations, coordinate move-ins and move-outs, manage housekeeping and maintenance requests, assist with deliveries, and offer local Chicago recommendations—ensuring your lifestyle at 868 North Wells is stress-free.
When are Ambassadors available at 868 North Wells?
Ambassadors are on-site during peak resident hours, including mornings, evenings, and weekends. This flexible schedule ensures support is available when residents need it most.
How can I contact my Ambassador?
You can reach your 868 North Wells Ambassador easily by stopping at the front desk, calling the dedicated phone line, or emailing directly. Multiple contact options make getting help fast and convenient.
Why is the Ambassador Program a unique amenity in River North apartments?
Unlike standard apartment services, the JDL Ambassador Program delivers consistent, high-touch hospitality across the entire JDL portfolio. At 868 North Wells, this means a personalized connection to management, curated resident events, and concierge-level attention that sets the building apart in Chicago’s River North neighborhood.